Introducing the Deluxe Multi-Level Cat Tree, an oasis of fun, relaxation, and exercise for your beloved feline friend. This versatile cat tree combines a cozy hammock, engaging scratching posts, and multiple tiers for climbing and exploring. Its elegant design and high-quality wood construction make it not just a play area for your cat, but a stylish addition to your home decor.
Product Features
- Three-level design offering various play and rest areas.
- Durable wood construction for long-lasting stability.
- Wall-mounted feature for space-saving and extra security.
- Integrated sisal scratching posts to satisfy your cat’s natural scratching instincts.
- Comfortable hammock for rest and relaxation.
- Suitable for cats of all ages and sizes, from playful kittens to senior cats.
- Easy to assemble with included instructions.
Benefits of the Cat Tree
- Encourages exercise and play, promoting a healthy lifestyle for your cat.
- Helps prevent cats from scratching furniture by providing an appealing alternative.
- Provides a safe and comfortable space for cats to nap and lounge.
- Enhances your home’s aesthetic with its sleek and modern design.
- Wall-mounted for added stability, ensuring a safe environment for your cat’s adventures.
When to Use This Product
The Deluxe Multi-Level Cat Tree is ideal for indoor cats who need stimulation, exercise, and a place of their own. It’s perfect for those who want to provide their cats with a fun and engaging environment, while also keeping their furniture safe from scratches. Whether your cat likes to play, scratch, or just relax, this cat tree is suitable for all their needs.
What Makes Our Product Special?
Our Cat Activity Tree stands out due to its thoughtful design that caters to the natural instincts and behaviors of cats. Its sturdy construction ensures longevity, while the combination of play and rest areas offers a comprehensive solution for your cat’s well-being. The hammock is a unique addition that provides an extra level of comfort, making it a favorite spot for cats to unwind.
Don’t wait to transform your cat’s life with our Deluxe Multi-Level Cat Tree. It’s more than just a play area; it’s a space where your cat can thrive, play, and relax in comfort and style. Order now and give your furry friend the gift of endless fun and relaxation!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of prestine.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of prestine.store.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of prestine.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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