Unveiling Your Next Acoustic Adventure
Step into a world where sound is not just heard but felt, with the X15II TWS Bluetooth 5.3 Earbuds. Our earphones are crafted for the audiophile in you, offering a perfect blend of technology and ergonomics, designed to bring every beat to life while ensuring utmost comfort. Whether you’re a gamer demanding seamless audio sync, a fitness enthusiast seeking a soundtrack for your workouts, or a professional on the go, these earbuds are tailored for every scenario.
Features at Your Fingertips
Our product’s basic features stand out in the wireless audio space. The latest Bluetooth 5.3 ensures a stable connection up to 10 meters, offering freedom from tangled cords and interrupted tunes. The ultra-lightweight design, weighing just 3.6g per earbud, is complemented by an ergonomic fit that promises all-day comfort without protrusion. Equipped with a 13mm dual drive, the earbuds produce a bass-rich stereo sound quality that captures a full range of dynamics.
Designed for Your Lifestyle
Best used during your most active moments, these earbuds are waterproof and boast a smart touch control system for effortless adjustments on the fly. The long battery lifespan, supported by a 250mAh charging case, provides up to 4 hours of continuous playtime, ensuring your day is filled with your favorite tracks. With the convenience of touch control, managing your audio experience has never been easier or more intuitive.
Standout Features
- Bluetooth 5.3 for high-fidelity, stable wireless connection
- Featherlight design with secure, ergonomic fit
- Dynamic bass and crisp treble with 13mm drivers
- Intuitive smart touch controls for easy operation
- Extended playtime with convenient charging case
Why Choose These Earbuds?
What makes the X15II TWS Earbuds special is not just one, but a symphony of features harmonized for the discerning user. The earbuds’ transparency mode allows you to stay aware of your surroundings, while the water-resistant build means you can push your limits without worry. It’s not just an audio device; it’s an extension of your personal style and a testament to your dynamic life.
Take the Leap
Embrace the fusion of design and technology today. Don’t just listen to music—experience it. Take calls with clarity, dive into games with zero lag, and move to the rhythm of your life without missing a beat. With the X15II TWS Bluetooth 5.3 Earbuds, it’s not just about hearing differently—it’s about living differently. Add to cart now and let your senses soar!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of prestine.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of prestine.store.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of prestine.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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